Welcome to [Lodge/Guesthouse Name]! Please read these Terms of Service carefully before using our facilities or services. By accessing or using any part of our Lodge/Guesthouse, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions outlined below, you may not access or use our Lodge/Guesthouse.
- Reservation and Check-In:
a. Reservations: All reservations are subject to availability and confirmation. To make a reservation, you must provide accurate and complete information, including your full name, contact details, preferred dates, and any special requests.
b. Check-In: Check-in time is from [insert check-in time]. Early check-in may be accommodated if the room is available, subject to an additional fee. Please present a valid identification document during check-in. - Payment:
a. Rates: The rates displayed are per room per night and are inclusive of applicable taxes, unless stated otherwise.
b. Payment Method: We accept cash and major credit cards for payment. A valid credit card is required to guarantee your reservation.
c. Additional Charges: Additional charges may apply for extra services, damages, or other incidentals incurred during your stay. - Cancellation and Refunds:
a. Cancellation Policy: To cancel or modify your reservation, please notify us within [insert cancellation notice period] prior to your scheduled arrival date. Failure to cancel within this period may result in a cancellation fee or forfeiture of your deposit.
b. No-Shows: In case of a no-show, the full amount of the reservation will be charged to your credit card.
c. Refunds: Refunds for cancellations or early check-outs are subject to our discretion and may be subject to a cancellation fee. - Lodge/Guesthouse Rules:
a. Smoking: Smoking is strictly prohibited inside the Lodge/Guesthouse. Designated smoking areas may be available outside, subject to local regulations.
b. Noise and Disturbance: Please respect other guests and keep noise to a minimum, especially during quiet hours.
c. Damages: Guests are responsible for any damages caused to the Lodge/Guesthouse property or its contents during their stay. The cost of repairs or replacements will be charged to the guest’s credit card.
d. Pets: Pets are not allowed unless otherwise specified. Please inquire in advance if you require accommodation for service animals. - Limitation of Liability:
a. Safety and Security: While we strive to provide a safe and secure environment, we are not responsible for any loss, theft, damage, or injury incurred during your stay.
b. Personal Belongings: We recommend that you secure your personal belongings. We are not liable for any loss or damage to your personal property. - Privacy:
a. Data Protection: We collect and process personal information in accordance with our Privacy Policy, which can be found on our website.
b. Marketing Communications: By providing your contact details, you consent to receive occasional marketing communications from us. You can opt-out at any time. - Governing Law and Jurisdiction:
These Terms of Service shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of [insert jurisdiction].
Please note that these Terms of Service are subject to change without prior notice. It is your responsibility to review this document periodically for any updates. If you have any questions or concerns regarding these terms, please contact us directly.
Thank you for choosing [Lodge/Guesthouse Name]! We hope you have a pleasant stay.